Last updated November 1, 2026
Privacy Policy
This policy explains how PT. Parcelin Creative Indonesia ("Parcelin", "we") collects, uses, and protects personal data when you visit this website and contact us. We follow Indonesian Law No. 27 of 2022 on Personal Data Protection (UU PDP).
01Data we collect
- Data you provide: your name, brand or company name, email, WhatsApp number, product needs, quantity, deadline, budget, notes, and any design or reference files you send via chat.
- Quote cart: the products you add are stored in your browser (localStorage) on your own device and are not sent to our server.
- Technical data: IP address, browser and device type, and requested pages. These are logged automatically by our server and content delivery network for security and to keep the site running.
02How the Request a Quote form works
Form entries are not stored on this website’s server. When you press "Send via WhatsApp", your entries are turned into a WhatsApp message on your device, and they only reach us after you press send in WhatsApp yourself. From then on, the data is kept in our sales team’s WhatsApp conversation.
03How we use your data
- To prepare quotes and mockups, and to answer your questions.
- To fulfil orders: production, shipping, and invoicing.
- To keep the site secure and prevent abuse.
We do not sell your personal data or use it for third-party advertising.
04Third parties
- WhatsApp (Meta Platforms): messages you send are processed under WhatsApp’s privacy policy.
- Cloudflare: content delivery and security protection for this site. Cloudflare may process IP addresses and set technical cookies required for security.
- The hosting provider that runs this site.
We may also disclose data to authorities where required by law.
05Cookies and browser storage
This site does not use advertising or marketing tracking cookies. It only uses technical storage needed for the site to work, such as the quote cart in your browser and Cloudflare security cookies.
06How long we keep data
We keep conversations and order data for as long as needed to serve your request and meet legal obligations, including transaction and tax records. Technical logs are kept for a limited time and then deleted.
07Your rights
Under the UU PDP, you may request access to your personal data, have it corrected or deleted, withdraw consent to be contacted, and object to its processing. Send your request through the contact below; we will respond within the period required by the UU PDP.
08Security
All connections to this site use HTTPS. Access to customer conversations is limited to the team handling orders.
09Changes to this policy
We may update this policy from time to time. The date of the latest update is always shown at the top of this page.
Contact us
Questions or requests about personal data can be sent to:
PT. Parcelin Creative IndonesiaJl. Soekarno Hatta No.46, Kalicari, Kec. Pedurungan, Kota Semarang, Jawa Tengah 50196WhatsApp 0817-1777-2020